How to present Customer Service on a resume
When seeking a customer service position, it’s crucial to emphasize your relevant expertise and experiences in your resume. A well-written and professional resume can make an enormous difference in getting the job that you desire. The team at Toowoomba Resume, we specialize in resume writing to make you stand out from the competition. In this article, we’ll explain how to write about the customer service aspect of your resume.
- Use action verbs in explaining your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively engaged in your customer service activities and achieved outcomes.
- Be specific about your job duties and responsibilities: Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service," write "managed the customer service representatives and handled complaints from customers."
- Use metrics: Provide relevant metrics such as customer satisfaction ratings to show the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Customize your resume: tailor your resume to match the customer service position you’re applying for. Highlight the experience and skills which are relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to making it available to ensure there are no errors. If you need help seek professional assistance by contacting Toowoomba Resume.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience as well as your skills. Keep in mind to customize your resume for the specific position you’re applying to and to proofread it before submitting it. Toowoomba Resume can also assist with the creation of a strong resume that highlights your strengths and expertise.
